Privacy Notice

This notice explains how Hager Osman ("we", "us") handles personal data when you use Become Her. Hager Osman is the data controller responsible for your personal data.

Data we collect and why

• Account data (name, email, login credentials) — to create and secure your account. Legal basis: contract.
• Your content (journal entries, practice answers, life audit responses) — stored privately so you can use the program. Legal basis: contract.
• Progress data (chapters read, days completed, reading position) — to save your progress. Legal basis: contract.
• Purchase status — to grant lifetime access after payment. Legal basis: contract.
• Technical data (IP address, device and browser information, logs) — for security, fraud prevention, and fixing problems. Legal basis: legitimate interests.
• Support messages — to answer your questions. Legal basis: legitimate interests.

Your journal and answers are private to your account. We do not sell your personal data.

Who we share data with

• Service providers who host and run the Service (hosting, database, authentication, email).
• Stripe, our payment provider, which processes payments securely on our behalf.
• Professional advisers (legal, accounting) where needed.
• Authorities where required by law.

International transfers

Our providers may process data outside your country, including outside the UK/EEA. Where this happens, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

Retention

We keep your data while your account is active. When you delete your account, or when data is no longer needed, we delete or anonymise it, except where we must keep records by law.

Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict, or port your data, to object to processing, and to withdraw consent. You may also complain to your local data protection authority. We respond to requests within one month.

Security

We use appropriate technical and organisational measures, including encryption in transit, access controls, and per-account data isolation.

Cookies

We use only essential cookies and local storage needed to keep you signed in and remember your preferences. We do not use advertising cookies. You can clear them in your browser settings, but you may be signed out.

Contact

To exercise your rights or ask a question, contact Hager Osman through the contact details on this website.